NICE Healthcare is Bringing a New Standard of Care to Indianapolis in 2026

NICE Healthcare is Bringing a New Standard of Care to Indianapolis in 2026. With a shortage of primary care providers, high patient loads, and long wait times, accessing primary care can be challenging. Employees often struggle to get timely care. In fact, in 2023, nearly 85% of adults in the United States saw a physician or other healthcare provider, yet over 100 million people still lack consistent access to primary care. This leaves many vulnerable to health issues that could otherwise be prevented.

Direct Primary Care (DPC) models can help fill that gap by removing many of the traditional barriers that keep people from seeing a doctor. With easier access, more flexible scheduling, and a more personal care experience, DPC brings primary care directly to members and helps prevent small health issues from turning into costly emergency visits.

NICE Healthcare: A modern approach to Primary Care

Beginning January 1, 2026, employees and families across Central Indiana will have access to  a new kind of healthcare experience: NICE Healthcare, a virtual-first primary care clinic that blends ease, speed, affordability, and in-person care when needed.

NICE Healthcare brings primary care directly to employees, whether that’s through a video visit, a message to their care team, or a clinician arriving at their doorstep. This model is especially helpful for organizations with remote teams or employees in areas where primary care is difficult to find. 

NICE Healthcare is built around one goal: make high-quality care easier and more affordable for everyone. Here’s what sets NICE apart:

• Employees can connect with clinicians through virtual chat and video visits, whether they have a quick question or need a full consultation.
• When in-person care is needed, clinicians can come to the home to provide physical exams and more than 35 common labs.
• Members can have access to over 550 medications at no cost, which are prescribed and delivered based on clinical need.
• Virtual physical therapy is available from licensed professionals to support recovery and mobility.
• Short-term virtual mental health therapy is offered to help address concerns such as anxiety, depression, or grief.
• For fast answers without a trip to urgent care, members can receive in-home X-rays and EKGs.
• Care comes with no copays, no surprise bills, and no long waits, making the experience simple and stress-free for members.

For employers looking to improve access to care and reduce unnecessary medical spend, NICE Healthcare delivers something the traditional healthcare system rarely provides: amazing everyday care that is simple, quick, and always cost-free for patients.

Coverage that works

One of the biggest advantages of NICE Healthcare is how much of everyday primary care it covers. Instead of navigating urgent care, specialist waitlists, or waiting for a primary care provider appointment, employees can take care of most health needs directly through the app or, when needed, with a convenient in-home visit.

Clinicians can evaluate and treat cold and flu symptoms, UTIs, strep throat, rashes, pink eye, and sinus or ear infections quickly and without the hassle of an urgent care visit. Routine care is just as convenient, with wellness exams, child checkups, sports physicals, and chronic condition support for issues like high blood pressure, high cholesterol, thyroid conditions, and diabetes.

Employees can also access short-term virtual mental health therapy and work with licensed physical therapists for injury recovery, pain management, and personalized exercise plans. And when answers require diagnostics, NICE delivers in-home X-rays, EKGs, and comprehensive lab work, including A1c testing and more than 35 common labs.

Accessible care – when employees need it

For many employees, NICE quickly becomes their go-to primary care team, one they can reach quickly and rely on for everyday needs and unexpected concerns. For employers, this means healthier teams, fewer unnecessary medical claims, and a benefits experience that truly supports their workforce.

“They were so personable and made me feel as comfortable as possible, and really made time to learn about me and my health issues,” shared one NICE Healthcare patient.

As organizations continue looking for ways to improve access without adding complexity, NICE Healthcare offers a modern, practical path. It doesn’t replace traditional insurance but makes one of the most important parts of healthcare more accessible – especially in a time when so many don’t have access to primary care.

Conner Insurance – an exclusive distribution partner

As NICE Healthcare enters the Indiana market, Conner Insurance is an exclusive distribution partner for employer groups in Central Indiana. This means organizations interested in offering NICE Healthcare to employees can do so through Conner’s dedicated employer access program.

We can support employers with:

• Implementation guidance
• Employee engagement + rollout support
• Claims and ROI analysis
• Integration strategies for self-funded and fully insured plans

Learn more about NICE Healthcare, or request employer access here: Conner Insurance Exclusive Access: NICE Healthcare.

Or, if you want to learn more about NICE Healthcare and how it can fit into your healthcare benefits, don’t hesitate to reach out today.

Cost figures, coverage details, and plan design elements presented in this blog are for illustrative purposes only and do not reflect any specific insurance policy or provider. Actual costs will vary based on your organization’s health plan, the insurance carrier, provider contracts, and the specifics of each medical situation. Employers and employees should refer to their official plan documents or speak with their broker or benefits consultant for guidance if needed.