Select Commercial Client Feedback Questionnaire

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Conner Insurance Select Commercial Client Feedback Questionnaire

We want to thank you for providing us with the opportunity to serve you! At Conner Insurance, we are continually striving to provide you and your employees with the best service possible. Please help us by taking a few minutes to complete this brief Client Feedback Questionnaire.

Name(Required)

First Last

Company(Required)

Disclaimer

Your feedback may be used for Marketing and Sales purposes

Commercial Business Insurance

1. Concerning your business insurance, how would you rate the quality of our responses to your questions and concerns?(Required)

1B. Other (please specify)

2. How would you rate the knowledge level of your Advisor (Todd Hufford, Zack Conner, Jason Starner, and/or Josh Clark)?(Required)

2B. Other (please specify)

3. Please rate the accuracy and timeliness of the information your Advisor provides.(Required)

3B. Other (please specify)

4. How would you rate the knowledge level of your Account Manager (Debbie Uhlenhake, Karen Adams, Deanna Clark, Nikki Goldsmith, and/or Christine Gonzalez)?(Required)

4B. Other (please specify)

5. Please rate the accuracy and timeliness of the information your Account Manager provides.(Required)

5B. Other (please specify)

6. How would you rate our renewal preparation and delivery (if applicable)?(Required)

6B. Other (please specify)

7. Please rate how effective you think we are at problem resolution.(Required)

7B. Other (please specify)

8. Please rate our ability to anticipate your needs and provide assistance proactively.(Required)

8B. Other (please specify)

9. How effective are our methods of communication?(Required)

9B. Other (please specify)

10. If you experienced a claim in the last year, how would you rate the handling of the issue?(Required)